Chamberlin Roofing & Waterproofing | 6
CASE STUDY
because it wasn't yet available in the tool tracking software. Our warehouse managers had
to bounce between multiple systems to track down employee information. This same delay
made it difficult to reclaim our tools when an employee was terminated."
The tool tracking software lacked the capability to track consumables. "These items were
tracked using pen and paper," said Rufrano. "The process involved a lot of administrative
work. Someone in the office would typically input tool usage information from a piece of
paper into a spreadsheet so they could upload it to Vista. This process made billing for
consumables lengthy and difficult."
When Rufrano heard about a new integration
between Viewpoint Vista and Hilti ON!Track,
he was intrigued. "We were happy with our
current tool tracking software, but I knew we
would get a lot of added value from bringing
tool tracking data into Vista," he said. "We
did a little research and discovered this
integration would be a huge win for us."
Chamberlin adopted Hilti ON!Track and
began integrating it with Viewpoint Vista.
It wasn't long before the benefits of
streamlined workflows and seamless data
integration translated to time savings,
efficiency gains and more accurate invoicing.
Chamberlin now has a single source of truth
that gives office and field teams visibility into
tool usage. This has been especially helpful
when onboarding and assigning tools to
employees.
"When new employees are onboarded in
Vista, their information is automatically
visible in ON!Track," Rufrano said. "Our
warehouse managers do all of their work
in ON!Track without needing to hunt for
information or cross-reference with Vista.
The integration has eliminated manual
processes and given warehouse managers
instant access to the information they need
to assign tools to new employees without
delay. It's also helped us reclaim tools
when an employee is terminated. Before,
an employee would wrap up work and be
long gone before the warehouse manager
knew they were terminated. Visibility into an
employee's status has allowed us to get tools
back before they disappear."
Today, it takes seconds for warehouse
managers to find tools and transfer them
to an employee, jobsite or back to the
warehouse. "With so many employees
coming and going, it's important to know
who has a tool, when it was last checked out
and whether or not it needs to be serviced,"
said Rufrano. "This visibility across the field,
warehouse and office has been a big win
for us."
Automating Tool Tracking from the Field to the Office
