Results
The Spectrum implementation went smoothly for Hatzel
& Buehler, to the delight of the company's leadership. "I've
been involved in other implementations that didn't go quite
as well as this one," Stevens said. "If you think about the fact
we had nine different sets of files that we had to bring in to
one file and coordinate all those differences into a cohesive
whole—it really went well, considering."
Right away the new solution fixed the company's billing,
reporting and collaboration problems. "We brought all that
in-house into Spectrum now as a more comprehensive
unit so that management has the reporting information
that they need—and our bills look nicer. We now look more
cohesive across the company as well," Stevens said.
Stevens said the company found that Spectrum has
"a very easy-to-use and very logically oriented database.
So that we've been able to find the pieces that we need
for the reporting and we can provide those reports that
management needs that Spectrum doesn't already have
in it."
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