One of the main things we purchased Viewpoint for was the service management portion. We're able to track our profitability as well as our costs on a company scale, a departmental scale, and we're also able to track it on the individual work order. One of the main features I've really come to love is the service dispatch board; it is drag-and-drop and very easy to see all the detail at a glance of the job. Everything you need is right there at your fingertips.

The options provided are very robust. You have the incredible capabilities to customize reports and forms exactly to what you want.