Viewpoint's solutions for construction service dispatch management help you fill work orders, coordinate dispatch calls, schedule and manage technicians and deploy information to techs in the field from one integrated solution.
Without technology for automating processes and setting up work orders, getting the right technicians to the right sites can be a logistical mess, costing time and money.
Without access to work order details like a route map, scheduled times and job notes on a mobile device, it’s challenging to get technicians to jobs efficiently.
Without automation, more dispatchers are needed to manage technician scheduling and information which can really affect productivity — and the bottom line.
With the ViewpointOne construction management suite, including software and mobile applications, service dispatch processes are streamlined by eliminating the unnecessary and time-consuming back and forth communications.
With Viewpoint's service dispatch workflows, managing the work in the field is simplified by setting up work orders and getting technicians to the site without the phone calls, emails, voicemails and endless waiting — for your team or your clients.
With the service dispatch mobile application, technicians can gain access to work order details like a route map, scheduled times and job notes while on-the-go — saving valuable time and exceeding client expectations.
Automating every aspect of the service dispatch process means fewer dispatchers are required for managing the logistics of technicians in the field — improving office and field productivity while cutting costs.
Why wait? Let Viewpoint help you efficiently schedule and manage your field technicians with streamlined work order and dispatch processes for improved productivity and savings.
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“Viewpoint offered the key functions we considered were important versus other systems where we would have to compromise.”
— Michael Bohlscheid, Operations Manager, Lahey Constructions
