Kim KelleyViewpoint Customer Portal Is Coming Soon!

Coming soon, ClearView and Spectrum Online will be replaced to give you a one-stop online service and learning experience called the “Viewpoint Customer Portal”. Full access is included in your standard software assurance subscription. Our new look and feel focuses on simplicity and clarity, so you can get the most relevant answers quickly.

Search

Easy to search by simply entering your question into the search box of the Viewpoint Customer Portal home page. Search has been improved so that it will no longer be necessary to find exact keywords to see articles or known issues.

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Case Management

We know case management is an important part of your team’s daily activity. We have improved the case management screens to include:

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Learning

Under the “Learn With Us” section, you can search the knowledge base of hundreds of solutions, network with other users in the Viewpoint Network, access the Viewpoint Academy for online training courses, and learn about your Viewpoint products from the latest quick Reference Guides.

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We’re excited for these changes and would enjoy hearing your feedback. It’s a mobile friendly platform that you can use anywhere, and is one more step toward providing you world class service.